ServiceBoard (Nexus) - Service Pack 1 v1.0.2506.140

The service pack can be downloaded from our c-ftpor downloaded via River.

The following adjustments were made in this version:

New

Note regarding the "old" ticket list:
The previous ticket list is still available to you in this release. With the next release, it will then be replaced by the new "Tickets 2.0" list as planned. Feel free to use the transition period to familiarize yourself with the new views.

General - Secret key:

If the secret key is not set or is incorrect, the following will now be displayed in the "Tickets 2.0" list as well as in the Customer area (tickets) a note is displayed. This contains a Link to instructions for correct configuration.

Fixed bugs

General

• Improved error logging has been integrated to enable faster and more targeted analysis of potential processing problems in the future.

Tickets

• The display of the category selection in the ticket has been revised. Main and subcategories are now displayed in a structured and sorted manner, instead of unsorted as before.

• Possible exceptions in ticket history and employee selection fixed.