WebService - Release v2.0.2506.141 - English

The release can be downloaded from our c-ftp or downloaded via River.

The following adjustments were made in this version:

New

Failed logins are now recorded at log level "WARN." To be able to track all login attempts—including successful logins—the log level must be changed to "INFO."

When accessing the documents, an SQL error occurred due to recursion in the case of an incorrect database structure—this problem has been fixed.

During calendar synchronization, an "Invalid DateTime Conversion" error could occur when a date prior to 1900 was detected—for example, the year 1604, which is well outside the valid range. To avoid such problems, we have now restricted calendar entries to a minimum date of January 1, 1900.

A bug has been fixed where the LunchTime field in the hlpdsk_timer table was filled differently depending on the application, which led to discrepancies in evaluations. For consistency, a default value is now automatically set when saving a ticket if no LunchTime value is available. In addition, a regular background check ensures that missing (NULL) entries in the field are also filled with 0.

The filter function for categories in the ticket list in ServieBoard (Nexus) has been corrected. Main and subcategories were previously displayed unsorted in a common list; now they are displayed in a structured manner and in the correct order (according to the numbering in c-entron settings).
The WebService method has been adapted to transfer the status stored in c-entron under "Global Settings → Ticket → Helpdesk → Status for 'Change status automatically'". The ServiceBoard (Nexus) has been expanded accordingly to process this status correctly.

New email templates under "Sign" and "Web offer" now ensure that even when accepting web offers without a signature requirement and/or without service items, a notification email is automatically sent to employees.