AI summary in the help desk

(available from v2.0.2405.x - as of 07-2024)

With the AI summary in c-entron.NET in the tickets area, you can now optimize internal notes with predefined prompts:

• Summary:
  Combine almost all internal notes into a logical continuous text containing all important information

• Current status:
  Analyzes internal notes and reports on the current status and next steps here

• Chronological sequence:
  Arrange internal notes chronologically to better track the progress of the ticket.

• Proposed solution:
  Analyzes internal notes and provides suggested solutions and suggestions for the ticket