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Customer master data import

Customer data import

The import template has three spreadsheets: "Customers," "Addresses," and "Contact Persons."

On the "Customers" spreadsheet, enter the company details, the customer's main address, and the main contact person.

If there are additional addresses for a customer, enter them on the "Addresses" spreadsheet. Enter the customer number of the customer to whom this address is assigned in the "Reference number" field.

If there are additional contact persons for an address, enter them in the "Contact Persons" table, using the address number to assign the person to an address. Contact persons are therefore primarily assigned to an address and, via the address, to the customer.

Contact persons are a central element in c-entron logic, which is why it is advisable to create at least one person for each customer.

Required fields are marked in orange on your template; we recommend filling in fields marked in green.

Field descriptions

  • Customer number – can be transferred from the previous system

  • Accounting number - can be transferred from the previous system

  • Match code – Flag/keyword that can be used for searching

  • Name – Customer's company name

  • Phone – Customer's phone number (switchboard)

  • Fax – Customer's fax number (head office)

  • Email – Customer's email address (head office)

  • Fax distribution list – should the customer be on the fax distribution list? 1= active / 0=inactive

  • Mailing list - should the customer be on the mailing list? 1= active / 0=inactive

  • Website – URL to the customer's website

  • Tax number – Customer's tax number

  • Sales tax identification number – Customer's sales tax identification number

  • Commercial register – Customer's commercial register number

  • Corporate customer / end customer / dealer / prospective customer – customer characteristics; 1 = active / 0 = inactive; mutually exclusive.

  • Office staff / Field staff / Technician / Technician 2 / Support staff / Support staff 2 – Customer support staff; Employee code from employee management

  • Origin – Advertising channel through which the customer was acquired

  • Sales territory – classification criterion for sales activities

  • Limit – Limit on the number of open transactions for a customer

  • Order suspension after reminder – after reaching which reminder level (1-3) should an order suspension be imposed?

  • Do not display discount text – controls whether or not a specific text should be printed when a customer discount is issued. 1= active / 0=inactive

  • Helpdesk comment – Information to be displayed when opening a new ticket

  • Offer comment - Information to be displayed when opening a new offer

  • Order comment - Information to be displayed when opening a new order

  • Credit note comment - Information to be displayed when opening a new credit note

  • Comment - Information stored with the customer

  • Without VAT – Customer receives invoices without VAT shown; 1= active / 0=inactive

  • No advertising – has the customer objected to receiving advertising material? 1= active / 0=inactive

  • Created - Date in 'dd.mm.yyyy' format

  • Bank Name 1 – Name of the credit institution for which bank details are available

  • Bank Street 1 – Street and house number of this bank

  • Bank Location 1 – Registered office of this bank

  • Bank Country 1 – Country of this bank

  • Account number 1 – Account number at this bank

  • Bank code 1 - Bank code of this bank

  • IBAN 1 – IBAN at this bank

  • Bic 1 – BIC of this bank

  • SEPA Direct Debit Mandate 1 – Mandate number for these bank details

  • Bank Name 2 – Name of a second credit institution for which bank details are available

  • Bank Street 2 – Street and house number of this bank

  • Bank Location 2 – Registered office of this bank

  • Bank Country 2 – Country of this bank

  • Account number 2 – Account number at this bank

  • Bank code 2 - Bank code of this bank

  • IBAN 2 – IBAN at this bank

  • Bic 2 – BIC of this bank

  • SEPA Direct Debit Mandate 2 – Mandate number for these bank details

  • First reminder after days – how many days after the invoice due date should a reminder be sent? Customer rules that differ from global settings

  • Second reminder after days - how many days after the first reminder should a reminder be sent? Customer rule that differs from global setting

  • Third reminder after days - how many days after the second reminder should a reminder be sent? Customer rule that differs from global setting

  • Reminder type – Email / Print

  • Project number required - 1= active / 0=inactive

  • Production configuration requirement – 1= active / 0=inactive

  • Print production configuration – 1= active / 0=inactive

  • Creator – Creator of the data record; employee code from employee management, or "ADMIN" if applicable

  • Address number – Address number that can be referenced if necessary

  • Address Address type:

    • 1 – Billing and delivery address

    • 2 – Billing address

    • 3 – Delivery address

    • 4 – Repair address

    • 5 – Return address

  • Department – Department of this address; free text up to 255 characters

  • Street – Street with house number

  • Postal code – ZIP code

  • Location – Town

  • State – Federal state or corresponding property

  • Country – Country code according to the short text in the country management; DE / AU / CH ..

  • P.O. Box – P.O. Box for this address

  • Address comment – Comment on the address

  • Print name / Print contact person / Print department / Print department contact person – configure the transfer of data for the

  • Address field in document; 1=active / 0=inactive; can/should be combined

  • Address Created - Date in 'dd.mm.yyyy' format

  • Address creator - Creator of the data record; employee code from employee management, "ADMIN" if applicable

  • Contact person address number – Reference to the address number to which this contact person is to be assigned

  • Salutation – Salutation in accordance with the c-entron settings; if necessary, check whether this salutation still needs to be created

  • First name – First name of the contact person

  • Last name – Last name of the contact person

  • Birthday – Birthday of the contact person

  • Department – Department of the contact person

  • Occupation – Occupation of the contact person

  • Phone 1-5 – Contact person's phone numbers

  • Fax 1-2 – Fax numbers of the contact person

  • Email 1-2 – personal email addresses of the contact person

  • Mailing Email 1 active / Mailing Email 2 active – controls whether one or both email addresses should be on the mailing list; 1= active / 0=inactive

  • Contact person comment – Comment about the person; free text up to 255 characters

  • Contact person Created - Date in 'dd.mm.yyyy' format

  • Contact person creator - Creator of the data record; employee code from employee management, "ADMIN" if applicable

Additional/different fields in the "Addresses" spreadsheet

  • Reference number – Assignment to the company data record; references the customer number

  • Standard address – is this address the main address of the assigned customer? 1= active / 0=inactive – assigned only once per customer

  • Creator – Date in 'dd.mm.yyyy' format

  • Created – Creator of the data record; employee code from employee management, "ADMIN" if applicable

Additional/different fields in the "Contact persons" spreadsheet

  • Address number - Reference to the address number to which this contact person is to be assigned

  • Standard contact person – is this contact person the main contact person for the assigned address? 1= active / 0=inactive – assigned only once per address

  • Creator – Date in 'dd.mm.yyyy' format

  • Created – Creator of the data record; employee code from employee management, "ADMIN" if applicable

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