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Disconnect databases

Create a backup of the database

  1. Open the SQL Server Management Studio (SSMS).

  2. Create a Backup the desired database.
    Tip: Save the .bak file in an easily accessible location, such as C:\ or C:\TEMP.

Restore database

1. Select database

  1. In SSMS, click on the right-click on "Databases".

  2. Select "Restore database" from the context menu.

  3. In the following dialog box, you can select the .bak file from the C:\Temp folder.

  4. Click on "Add"to accept the file for recovery.

2. Rename database

  1. Switch to the tab "Files".

  2. Under "Restore as," click on "Search database files".

  3. Adjust the names of the database files as follows:

    • RiverBird

    • RiverBird_Log

Configure WebService

  1. Store the access data for the new database in the Web service.

Adjust settings in River Suite

When an administrator logs in for the first time, River Suite asks for the Master Key.
This was assigned during the original setup and should have been kept in a safe place.

1 Enter master key

  • When you log in for the first time, enter your known master key.

  • Use the same key as in the previous version.

2 Configure interfaces to c-entron

  1. Go to the River Suite to the SettingsInterfacesc-entron.

  2. Activate the option synchronize customers from c-entron.

3. Customize rights for the RMM system user

  1. Open in the tab Inventory the Group and rights management.

  2. The user RMMSystemuser requires the following permissions:

    • Delete, create, and modify customers

    • Create and modify contact persons

Note on synchronization

  • The initial synchronization occurs automatically at midnight.

  • After that, synchronization will take place hourly carried out.

Note on cleanup

  • Manual cleanup is not currently necessary.

  • This will take place at a later date automatically through an update.

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