Set up and bill RMM items

To activate the basic function, both the "c-entron WebService URL" must be stored in the RiverBird client and, conversely, the "RiverBird WebService URL" and RiverBird login information must be stored in the c-entron.NET be deposited.

Administration → System → RiverBird Web Service

Personal settings → APIs

Services recorded via RMM activities in Riversuite can be entered in c-entron

be settled by means of contracts.

To do this, you must first create standard items in c-entron that represent the activities

in an appropriate manner. The article itself is initially the revealing element.

Please also note key product characteristics such as inventory management and unit.

In the second step, this article is assigned to an RMM function. To do this, in the

Article management: Select the menu item "RMM Articles."

You can then assign the link via "Add new links." Search for the

select the desired item and assign the "item type," i.e., the RMM activity.

An item can also be assigned to multiple activities if these are not differentiated

conversely, however, an article type can only be assigned to one c-entron article.

In addition, you can use "RMM Article Type" and "Applies to" (Required field) differentiated. Currently

the options "Server" and "Workstation" are possible, as well as "not specified" ("not

assigned).

In the contract, use the variable @@RMMArticle@@ under the items. When

When settling the contract, the variable is automatically replaced by the contract

assigned monitoring activities.

These are linked to the contract via the "Article Monitoring References" tab

Monitoring established.

The contract does not need to be re-versioned for this link; please refer to the separate

Memory function "Save references".

Each reference line created must be filled in, and each reference can only be used once per contract

be entered.

Item code, item type, and "Applies to" (1) are automatically filled in and are derived from the

Configuration of RMM items (see above).

You can enter EK (3) and VK (2) manually. If you do not enter anything, the c-entron uses the

normal pricing based on article master data and special prices. Graduated prices are not

taken into account.

The info field (4) can be filled with free text.

The contract quantity (5) can be adjusted in conjunction with the two checkboxes "Underbooking" and "Overbooking."

"Consider" (6) and "Consider overbooking" (7) can be used. Set as

If you enter a value for the contract quantity and activate underbooking, the maximum amount will be

Contract quantity billed. Enter a value as the contract quantity and activate

Overbooking: at least the contract quantity will be billed.

Now you can settle the contract. The c-entron calculates the following using the references you have set

the moving average value of each linked item per billing period (total number

the registered activities divided by the number of days in the billing period on which

Activities were recorded) and invoices this value as a number of units at the rate specified in the contract

stored price.