Documentation on the Shipcloud integration in c-entron (GLS)

(As of: April 2026)

Re:

• ⚙️ Administration

• 📦 Sales

• 📞 Support

• 🖥️ IT / Technology

The one used so far GLS Interface is currently unavailable. This is due to an upcoming technical transition by GLS to a new API system. Unfortunately, it is not yet clear exactly what changes have been made or what caused the current disruption.

Since we wanted to move toward a modern and more flexible solution in the medium term anyway, we decided to, not to further investigate or repair the existing GLS connection.

Instead, we recommend that you use Shipcloud – one a future-proof, centralized shipping platform, which allows you to use not only GLS but also many other shipping providers easily and efficiently through a single interface can use.

💡 Note on costs

Shipcloud is a third-party service that requires a fee.
When you register, you can Choose a 30-day free trial, where you can try out all the features with no obligation. After that, a paid plan is required.

You can find the current prices and rate plans here: https://www.shipcloud.io/preise

🔄 Important Information About the Transition

For existing customers:
If you've already used our GLS Interface If you use it, please contact our Sales or in the Back office. We can easily transfer your existing connection from our end Replace it 1:1 with the new Shipcloud interface.

For new customers:
If you're new to the Shipcloud interface, feel free to Offer at our Sales request.

🔧 Requirements

Before you begin setting up c-entron, please make sure the following requirements are met:

1. “Module - GLS / Shipcloud Interface” license available (c-entron)
   An active "Module - GLS / Shipcloud Interface" license is required to use GLS via Shipcloud.

2. Shipcloud account available
   If you haven't already, please register on the website https://www.shipcloud.com by clicking the button “Let’s get started” top right.

📝 Sign up and get an API key from Shipcloud

After successfully registering and logging in, follow these steps to find your API key and complete the basic setup:

1. Registration
   Log in to your Shipcloud account via www.shipcloud.com to.

2. Set up the shipping process
   On the dashboard, click “Set up your shipping process”.

This section walks you through the most important steps for getting started, such as:

• • Set a default sender address

  • Update Design and Contact Information

  • Configure shipment tracking

  • View and manage API keys

  • Get API Key

Alternatively (or in addition), you can view the API keys directly:

• • Click on your user account in the top right corner (e.g., orga@c-entron.de)

  • Select the option from the dropdown menu “API key”

  • Copy your Production API key and, if necessary, the Sandbox API key

⚙️ Settings in c-entron

The configuration in the c-entron software is performed as follows:

1. Open the module Settings.

2. In the left-hand pane, navigate to:
   Global Settings → Logistics → Delivery Services → GLS → Shipcloud

3. Select the option "Is active".

4. Paste the text you copied earlier API key Enter the following in the fields:

   • API key

   • Sandbox API key (optional for testing)

🆕 Standard shipping provider (available starting with version 2.02509.x)

Once the shipping providers have been loaded, you can now select and save a default shipping provider. This simplifies the shipping process and saves time when creating orders.

🆕 Package Size Templates (available starting with version 2.02605.x)

With the Package Size Templates For the Shipcloud integration, you can define recurring package sizes centrally and select them quickly during the shipping process. This saves time, reduces data entry errors, and ensures consistent shipping data, especially if you frequently work with similar package dimensions.

Here's how to easily create a template:

1. Click on “New”.

2. Enter the package details in the appropriate fields:

   1. Name

   2. Length

   3. width

   4. Height

3. (Optional) Enable the option “Standard”to automatically preselect the template.

4. Save your entries.

🚚 Add GLS as a shipping carrier in Shipcloud

So that you GLS To use c-entron software as a shipping provider, you need to enter your GLS login credentials in Shipcloud. Here’s how:

1. Log in to the Shipcloud Dashboard.

2. Click on in the left-hand menu “Parcel Services”.

3. Search the list for GLS and right-click on the Pencil icon (edit).

4. Now enter your Login credentials for the GLS Web API a:

   1. Username

   2. Password

   3. Customer ID

   4. Contact ID
      💡 Note: You will receive these login credentials from your GLS contact. Please make sure to explicitly request access to the GLS Web API to apply for.

5. Save your entries. Once the data is correct and the contract is active, the following will appear: GLS is also automatically available as a shipping option in c-entron.

🧾 Create a shipping label & print it in c-entron

Once the connection to Shipcloud has been established and GLS as a service provider is, you can directly from a Delivery Slip Generate a shipping label and print the shipping label.

📍 Here's how the shipping process works in c-entron:

1. Open the desired Delivery Slip.

2. Click on the ribbon at the top

3. “More” → “Transfer to delivery service (Shipcloud/Beta)”.

4. The dialog box for creating a shipment opens.

5. Select the Shipping service provider (e.g., GLS) from the drop-down menu.

6. Enter the required Shipping Information a:

   • Service (e.g., Standard or Express)

   • Recipient data (taken from the document)

   • Packaging information (dimensions, weight, package type) (required)

   • 🆕 New in version 2.02605.x:
     For the packaging information, you can use a Package Size Template Select.

     To do this, select a suitable template from the drop-down menu.

     (Optional) Adjust the imported values manually if necessary.

     (Optional) Remove the template to enter the package dimensions manually as usual.

   • Description of the shipment's contents

7. After entering the data, click on “Create Shipment”.

8. The shipping label is generated and is immediately ready to print.

💡 Note on Sandbox Mode
If you go to the settings and select the Sandbox API key use, you can, when creating a shipment in c-entron the option “Demo Active” select. In this mode, only a test label generated – ideal for testing the connection and label printing, without the item actually being shipped or costs are incurred.