Documentation on the Shipcloud connection in c-entron (GLS)

The previously used GLS interface is currently unavailable. The reason for this is an upcoming technical changeover by GLS to a new API system. Unfortunately, it is not currently possible to clearly determine which specific changes have already been made and what caused the current disruption.

Since we wanted to implement a modern and more flexible solution in the medium term anyway, we decided to not to further examine or repair the existing GLS connection.

Instead, we recommend that you use Shipcloud – one future-proof and centralized shipping platform, which you can use not only for GLS, but also for many other shipping providers simple and efficient via a single interface can use.

💡 Note on costs

Shipcloud is an external, paid service.
When registering, you can choose a 30-day free trial periodwhere you can try out all the features without obligation. After that, a paid subscription is required.

You can find the current prices and tariff options here: https://www.shipcloud.io/preise

🔄 Important information about the changeover

For existing customers:
If you already have our GLS interface if you use this service, please contact us directly at our Sales or in the Back officewe can easily transfer your existing connection from our site replace 1:1 with the new Shipcloud interface.

For new customers:
If you would like to start using the Shipcloud interface from scratch, you are welcome to create a Offer at our Sales request.

🔧 Requirements

Before you start setting up c-entron, please ensure that the following requirements are met:

1. GLS license available (c-entron)
   An active GLS license is required to use GLS via Shipcloud.

2. Shipcloud account available
   If you haven't already done so, register on the website https://www.shipcloud.com via the button "Let's get started" top right.

📝 Registration and API key at Shipcloud

After successfully registering and logging in, follow these steps to find your API key and complete the basic setup:

1. Registration
   Log in to your Shipcloud account via www.shipcloud.com to.

2. Set up shipping process
   On the dashboard, click on set up your shipping process.

This section guides you through the most important steps for getting started, such as:

• • Set default sender address

  • Maintain design and contact information

  • Configure shipment tracking

  • View and manage API keys

  • Retrieve API key

Alternatively (or additionally), you can view the API keys directly:

• • Click on your user account in the top right corner (e.g., orga@c-entron.de)

  • Select the item from the drop-down menu "API key"

  • Copy your Productive API key and, if applicable, the Sandbox API key

⚙️ Settings in c-entron

The configuration in the c-entron software is carried out as follows:

1. Open the module Settings.

2. Navigate to the following in the left-hand section:
   Global settings → Logistics → Delivery services → GLS → Shipcloud

3. Activate the option "Is active".

4. Paste the previously copied API key in the fields:

5. • API key

   • Sandbox API key (optional for testing)

🚚 Add GLS as a parcel service in Shipcloud

So that you GLS to use GLS as a shipping provider via the c-entron software, you must enter your GLS login details in Shipcloud. Here's how:

1. Log in to the Shipcloud dashboard.

2. Click on the left menu "Parcel services".

3. Search the list for GLS and right-click on the Pencil icon (edit).

4. Now enter your Access data for the GLS Web API one:

5. • Username

   • Password

   • Customer ID

   • Contact ID
     💡 Note: You will receive these login details from your GLS contact person. Please make sure to explicitly request activation for the GLS Web API to apply.

6. Save your entries. Once the data is correct and the contract is active, the following will appear GLS also automatically as a shipping option in c-entron.

🧾 Create shipping labels & print labels in c-entron

Once the connection to Shipcloud has been established and GLS as an active service provider is, you can directly from a Delivery note receipt generate a shipping label and print the shipping label.

📍 This is how the shipping process works in c-entron:

1. Open the desired Delivery note receipt.

2. Click on the ribbon at the top

3. "More" → "Transfer to delivery service (Shipcloud/Beta)".

4. The dialog box for creating a shipment opens.

5. Select the Shipping service providers (e.g., GLS) from the drop-down menu.

6. Enter the necessary Shipment information one:

7. • Service (e.g., standard or express)

   • Recipient data (taken from the document)

   • Packaging information (dimensions, weight, package type) (mandatory)

   • Description of the shipment contents

8. After entering the data, click on "Create shipment".

9. The shipping label is generated and ready to print immediately.

💡 Note on sandbox mode
If you select the Sandbox API key when creating a shipment, you can use c-entron the option "Demo Active" select. In this mode, exclusively a test label generated – ideal for checking the connection and label printing, without any actual shipment taking place or costs are incurred.