ServiceBoard (next)

Administrative - ServiceBoard

• Installation ServiceBoard (next) - English
• White paper – Secret Key
• Activation of Microsoft Entra login in ServiceBoard (next)
• Changes in the "Authentication" section
• ServiceBoard (nexus) - Instructions for customizing the appearance
• "Tickets 2.0" configuration
• Customize your Nexus home page

Quick Guides - ServiceBoard

• ServiceBoard (next) - Overview
• BASICS - Ticket - ServiceBoard - English
• Preview function in the ticket list
• Use tags for tickets
• AI-supported wording for professional email communication available
• Conditional formatting in the "Tickets 2.0" ticket overview

Guides - ServiceBoard

• Modules and functions in detail
• The new ServiceBoard

FAQs - ServiceBoard

• Firefox displays the date in English
• Integration of c-entra into ServiceBoard (next)
• Tickets 2.0 - Use Kanban view and customize the quick list according to individual needs
• SBN - The "Devices" section has been revised
• Information about connection test